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Nicole Kennedy’s super lesson in career development

When Nicole Kennedy left school in 2003, she decided to delay studying psychology or sociology at university for a time and got a job instead. Her version of a gap year turned into a career in super. She finds herself, 18 years later, almost five years into the role of head of operational delivery at…

Greg Bright | 6th Aug 2021 | More
Intra-fund advice focus and other covid responses to stick

Big super funds are looking at permanent changes to their communications strategies, advice model, administration and general member experience as a result of covid-19. Intra-fund advice is high on the agenda. QSuper, a pioneer among super funds providing full financial planning services to members, refined its advice model early last year to focus on intra-fund…

Greg Bright | 21st May 2021 | More
Chant West Awards finalists: the winners may be…

The theme for this year’s Chant West Awards is ‘resilience’. With the big challenges largely thrust upon them – regulatory changes, political sniping and the COVID crisis – the last year has probably been the toughest ever for super funds. A casual observer of the industry, getting most of his or her information on changes…

Greg Bright | 9th Apr 2021 | More