Some members are excited for retirement, while others approach it with a “real sense of shame and fear”. Funds are going to have to figure out how to cater to both groups or risk failing them all.
If there’s one lesson for investors from the past five years, it’s that chopping and changing their strategy – even in the face of massive market turmoil – doesn’t always pay.
Mine hires heads of technology and engagement
Mine Wealth + Wellbeing, the $10 billion industry super fund, has continued to expand its executive team and the breadth of its responsibilities. The two latest appointments are for a ‘chief technology and innovation officer’ and for a ‘chief engagement officer’.
The fund’s expansion, coinciding with a change of name from the old Auscoal in 2015, started with a big increase in full-time investments staff under CIO David Bell. The new staff announced last week are Adrian Colquhoun for technology and Glenda Abraham for engagement.
Harry Mitchell, the fund’s CEO who joined after the retirement of long-time CEO and former trustee Bruce Watson – now the CEO of WorkCover Queensland – said the appointments would enable the organisation to “meaningfully put members at the heart of everything we do and better leverage digital capability to meet their needs”.
In the CTIO role, Colquhoun would be responsible for enhancing digital, innovation and technology capabilities. His experience would give Mine a greater focus on technology, the fund said in a statement. Colquhoun founded and led several technology start-ups in the UK and Australia over the past 18 years.
In the chief engagement officer role, Abraham would lead key member and stakeholder-facing teams, improving focus on members through better alignment and coordination of effort across the organisation, the fund said.
She has about 20 years of experience in financial services gained across advice, operations and engagement-focussed roles with Westpac, AMP and CBA. She is leaving her current role as the Victorian state general manager for Westpac Financial Advice.
